(1)
Peña Escobar, S.; Ramírez Reyes, G. S.; Osorio Gómez, J. C. Evaluation of a Customer Loyalty Strategy With System Dymamics. rev.ing.univ.Medellin 2015, 14 (26), 87-104. https://doi.org/10.22395/rium.v14n26a6.