LOGISTICS OPERATION HIRING PROCESS IN COLOMBIA: THE IMPLEMENTATION OF A CROSSCUTTING LOGISTICS OPERATOR

Abstract

The main objective of this paper is to present opinions that must be bared in mind when hiring ser­vices from logistics operators. The evidence presented in this paper was obtained from information gathered from surveys, interviews, case studies, polls, and literature reviews. The main conclusion shows that contractual clarity is key during the upsurge of a new business model that can drive the development of the country. Businesses must see the hiring of logistics services as a strategic op­portunity as well as listing all the possible situations that can arise in order to include in the contract a course of action to be followed.