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ELABORACIÓN DEL MODELO ESTRUCTURAL INTERPRETATIVO PARA LA IDENTIFICACIÓN DE FACTORES CLAVES EN LA IMPLEMENTACIÓN DE LEAN HEALTHCARE EN EL CONTEXTO COLOMBIANO

Erika Tatiana Ruiz Orjuela | Biografía
Universidad Pedagógica y Tecnológica de Colombia
Nestor Raul Ortiz Pimiento | Biografía
Universidad Industrial de Santander
Diego Andrés Carreño Dueñas | Biografía
Universidad Pedagógica y Tecnológica de Colombia
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Resumen

La filosofía lean ha demostrado beneficios en organizaciones de diferentes sectores empresariales por medio de la eliminación de desperdicios y la generación de valor. Las investigaciones realizadas en este campo han buscado identificar los factores críticos de éxito para su implementación. El objetivo de este estudio es comprender las relaciones entre los factores de las Instituciones Prestadoras de Salud en Colombia. Para lograrlo, se realizaron encuestas a expertos y posteriormente se clasificaron estos factores según su poder de influencia y dependencia utilizando la metodología de Interpretative Structural Modelling- ISM. Los resultados de esta investigación contribuyen a identificar los factores claves para la implementación Lean Healthcare en el contexto colombiano: el compromiso de la dirección, la comprensión de la dirección y la formación de los empleados. Por último se presentan recomendaciones y futuros trabajos de investigación.

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Referencias

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Cómo citar
Ruiz Orjuela, E. T., Ortiz Pimiento, N. R., & Carreño Dueñas, D. A. (2023). ELABORACIÓN DEL MODELO ESTRUCTURAL INTERPRETATIVO PARA LA IDENTIFICACIÓN DE FACTORES CLAVES EN LA IMPLEMENTACIÓN DE LEAN HEALTHCARE EN EL CONTEXTO COLOMBIANO. Revista Ingenierías Universidad De Medellín, 22(42), 1-18. https://doi.org/10.22395/rium.v22n42a1

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