KNOWLEDGE MANAGEMENT MODEL FOR THE TEXTILE SECTOR IN MEDELLIN, EMPLOYING SYSTEM DYNAMICS

Abstract

 This paper analyses the causal relation between knowledge management and technological innovation capacities and the effect of this relation over the operational results of the textile sector for the city of Medellin. In order to value the current state of the organizations in the sector in terms of knowledge ac­cumulation and capacities, a dynamic system methodology with scenario simulation for evaluating the actual conditions was used. The information was obtained through interviews with experts and access­ing specialized information on the sector. It is evidenced that an improvement in the relation between knowledge management and technological innovation generates and approximated increase of 15% over the operational revenue of the sector. Likewise, it was found that in the measure that common variables of interest (organizational strategies, communication channels, training, culture, actions for improving I + D) get closer to the desired values, the knowledge accumulation and the technical innovation capacities reach their goal values.